Why underwriters look closely at moving companies
Deposits before the move
Customers pay weeks ahead. If the move goes wrong, the deposit is disputed.
Final-price disputes
Charges that differ from the estimate are a leading cause of complaints.
Licensing
Interstate household goods movers need a USDOT number and operating authority from the FMCSA.
A payment setup that fits
How we usually set up moving companies. Your consultant tailors it to how you actually sell.
- 1
Deposit and balance
A small deposit at booking, the balance on delivery.
- 2
Card-present on moving day
Mobile readers so crews can collect in person.
- 3
Signed estimates
Binding or not-to-exceed estimates signed before the move.
What you’ll need to apply
Have these ready and your application moves faster. Your consultant confirms the exact list for the processor you’re matched with.
- Government ID for every owner with 25% or more
- Voided business check or bank letter
- Recent business bank statements
- Recent processing statements, if available
- Business registration and EIN letter
- USDOT and MC numbers for interstate moves
- State mover licenses where required
- Estimate and contract templates
Why applications get declined, and how to avoid it
- No FMCSA authority for interstate work
- Large deposits taken far ahead of the move
- Complaint history with no response
We review your website, policies and statements against these before anything is submitted.
Keeping the account healthy after approval
Getting approved is half the job. These habits keep your account in good standing, and our platform tracks the numbers behind them for you.
- Have customers sign the estimate and inventory
- Collect the balance in person when you can
- Answer complaints quickly, in writing
Moving companies: common questions
How large a deposit should we take?
Smaller deposits reduce risk for you and your processor, and usually mean better terms.
Can crews take payment on site?
Yes, with mobile card readers. In-person payments cost less and are harder to dispute.
Why are movers medium risk?
Prepayment and price disputes. Signed estimates and in-person collection keep you in good standing.
What happens after I’m approved?
We stay on the account with you, watching fees, approvals and chargebacks, and tell you when there is money to save.